*** The surgery will be closed for the Bank Holiday Monday on the 28th of May. Please submit your prescription request in good time so that they can be processed. ***
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific Practice details such as opening hours of our two sites, you can also use our online services to book appointments and request prescriptions (after you have requested a PIN from us).
If you're new to our Practice area, you can use this site to register with us online and find out more about us via the pages above - including our staff directory, and the outcomes of our latest CQC report.
Of course, we're not just here for when you are unwell. Our team offer a number of clinics and services to promote good health and wellbeing, whatever your medical condition. We would also like to hear about what matters to you in your day-to-day life beyond your immediate health needs. You can get in touch with us via email or on Twitter using the hashtag #BenfieldCommunity, or by filling in this survey. If you would like to tell us about your experience at the Practice, make a complaint, or let us know about something that went particularly well, you can get in touch via email. Alternatively you can leave a review of the surgery via the surgery's NHS Choices page.
We also host an array of research activities to help improve healthcare for all NHS patients. Participation in these studies is voluntary, and choosing not to take part will not affect the care you continue to receive from us. If you have any questions about our research projects, please talk to Emily Manthorpe, our Research Lead.
If you need some help to come and visit us, please contact our Reception team or Practice Manager. Both of our sites have a disabled toilet, an access ramp with a railing, and an Induction Loop for the hard of hearing.
***From Monday the 12th of March our Portslade County Clinic site will be closing for lunch between 1pm and 2pm. This is to help relieve some of the pressures on our reception team who have experienced long term vacancies and long term sickness. Our phone lines will still be open during this time if you need to speak to one of our receptionists.***
Benfield Valley Healthcare Hub
Rating - Good
9th March 2017
Chaperones for your appointment
You have a right to request to have a chaperone present during an intimate examination although this may, on occasion, mean that you would need to make a further appointment at another time.
We welcome your feedback about our services, so we can find ways to improve how we support you. You can send feedback to us directly (by telephone, email, or post), or complete a copy of our Friends & Family Test.
(Site updated 18/05/2018)