You can now book appointments (including telephone and face-to-face consultations) online via SystmOnline. This is proving particularly popular with busy commuters, older people, people with disabilities, and families with young children (as parents are able to put their minds at rest by immediately booking an appointment if their child becomes ill during the night, and cancelling it in the morning if the child feels better).
This service saves us time and money, and allows our Reception team to focus on other key areas and provide a better service to patients. It also benefits patients without internet access, by reducing the number of phone calls requesting appointments; making us more accessible by telephone.
We have provided a short guide for registering and using SystmOnline below. You can find more information on the SystmOne website.
Registering for SystmOnline
To register for SystmOnline you need to complete an application form (obtained from the Practice), and submit this to us with either a photo driving licence or passport. We will then be able to give you a username and password. We can provide parents with a username and password for their children, and can do the same for carers of people with disabilities.
Logging in to SystmOnline
Once you have been give a username and a password, you will need to wait an hour before logging in to the SystmOnline web module. The instructions below will help you access the system using your PIN. You can also use your previous EMIS access details, if you have them.
Once you have opened the SystmOnline web module, you need to enter your username and password, and click 'Login'. You will then see the SystmOnline Home Page, which shows your details and Portslade County Clinic's contact details at the top. You can navigate to all the online services from here. You can return to the Home Page at any time by clicking 'Home' in the blue menu bar, or by clicking the 'Back' button on any page.
Please note that SystmOnline will automatically log you out after a period of inactivity. You can use your username and password to log back in.You should always log out of SystmOnline once you have finished, via either the "Logout" link on the Home Page or the Logout button on the main menu bar.