Useful Websites & Telephone Numbers

We have provided the following websites as a comprehensive resource for information and advice on health issues, first aid, medicines etc. Benfield Valley Healthcare Hub is not responsible for the content on these external websites, and you visit them entirely at your own risk.

Remember that all advice is intended solely for registered patients of the Practice and that it should not be used a substitute for seeking advice from your GP. If in doubt, book a consultation.

Health advice

  • NHS Choices includes health information and self-help guides from the NHS.
  • Patient UK includes patient information leaflets, self-help groups and a web directory.
  • MedInfo provides free and easy to understand medical information and advice.

Emotional support

  • The Samaritans provide confidential support for people experiencing feelings of distress or despair. You can talk to them by telephone (08457 90 90 90) or use their text-based counselling service (accessible via 07725 909090) if you do not want to talk on the phone.
  • SupportLine offer confidential emotional support for children, young adults and adults.

Specific groups

  • Embarrassing Problems offer "straight-talking good advice" on a range of embarrassing problems.
  • Teenage Health Freak give advice for teenagers and those who work with them, provided by local doctors.
  • Women's Health Information includes information for women and their partners regarding pregnancy choices and some common gynaecological conditions.
  • Fit for Travel has Travel Health Information from the NHS.
  • Kid's Health has health advice from USA, for parents, kids and teens.
  • Immunisations contains Immunisation Information from the NHS.
  • The Hangleton & Knoll Project contains details of local community projects and groups
  • The Sussex Interpreting Service provide interpreting services including a fortnightly drop-in centre to help support people with a range of topics including housing benefit, debt advice & immigration and citizenship.
  • Healthy Start Vouchers to provide food vouchers and vitamins are available for pregnant women or those with a child under 4 who are receiving benefits. Mothers aged 18 and under automatically qualify. 
  • Carer Cards can be applied for through the Council to gain discounts to look after your health and wellbeing. Further information for carers can be found below.

Specific diseases and conditions


If you are a carer for someone, you may find useful information on the following websites:

You can also contact Carers Direct by telephone between 8am - 9pm Monday to Friday and 11am - 4pm at weekends (0808 802 0202. Calls are free from UK landlines), by email, or via their website.

The following websites can provide you with financial and legal advice in areas such as how claiming benefits, looking after your bank balance and understanding the legal issues of caring:

Useful Telephone Numbers

 Age Concern 01273 720603
 BICS 01273 545445
 Brighton General Hospital 01273 696011
Brighton & Hove City Council Access Point01273 295555
Brighton & Hove City PCT01273 295490
Brighton & Hove NHS Textphone  01273 296333
HIV/AIDS Clinic01273 664722
 Hove Polyclinic01273 696011
NHS Direct0845 46 47
Registrar (births, deaths and marriages)01273 292016
Royal Alexandra Children’s Hospital01273 696955
Royal Sussex County Hospital01273 696955
Samaritans01273 772277
Sussex Eye Hospital 01273 606126

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website