NHS Walk-In Centres

NHS Walk-In Centres treat around 3 million patients a year and have proven to be a successful complementary service to traditional GP and A&E services. NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:



    • infection and rashes,

    • fractures and lacerations,

    • emergency contraception and advice,

    • stomach upsets,

    • cuts and bruises, or

    • burns and strains.



Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.

Accident & Emergency (A&E)

Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:



    • loss of consciousness,

    • pain that is not relieved by simple analgesia,

    • acute confused state,

    • persistent, severe chest pain; and/or

    • breathing difficulties.



If you're injured or seriously ill, you should go (or be taken) to A&E. If an ambulance is needed, you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.

Major A&E departments offer access 365 days a year and are usually open 24 hours a day. Be aware that not all hospitals have an A&E department.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website