21/09/2020 - UNFORTUNATELY, DUE TO CAPACITY WE ARE ONLY TAKING URGENT CALLS TODAY. IF YOU NEED TO REQUEST A CALL BACK PLEASE CONTINUE TO DO SO VIA THE LINK BELOW BUT NOTE THAT OUR USUAL CALL BACK WITHIN A 24 HOUR PERIOD IS CURRENTLY EXTENDED TO 48 HOURS. WE THANK YOU FOR YOUR PATIENCE AT THIS TIME.

Registered with our surgery?

You can now contact our doctors online

Coronavirus (COVID-19)

HOW TO CONTACT US

To help prevent the spread of Coronavirus we are using our surgery differently. No face to face appointments are being carried out, unless you have been asked to attend our surgery site.

If you need to contact the surgery, please use the online consultation tool by clicking on the box at the top of this page. PLEASE DO NOT COME IN TO THE SURGERY

24h online contact service

Patients can contact us via our 24h online consultation facility.

You can submit information and questions online and we will get back to you as soon as possible.

Special arrangements for vulnerable patients and those who do not have access to online technology

Please contact us by telephone or ask someone to send an online query on your behalf, using our online consultation facility.

Shielding

People who are of the very highest risk have been identified as ‘shielded’ patients and have received an NHS letter advising them to stay at home for 12 weeks

These are people who have been identified as highest risk – Shielded patients. You will shortly be receiving a letter from the NHS with advice on keeping yourself safe at home during the coronavirus pandemic. Please read this letter carefully.

We will be advising you to stay at home at all times and avoid all face-to-face contact for at least twelve weeks, except for carers and healthcare workers who you must see as part of your medical care.

If you have not received a letter, please wait as letters are still being sent out. If you are in this group of patients, you will receive a letter shortly.

IMPORTANT INFORMATION ABOUT CORONAVIRUS (COVID-019)

The NHS has put in place measures to ensure the safety of all patients and NHS staff.

The latest information on symptoms of coronavirus infection can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

The Government is urging everyone to stay at home.

Please see the latest guidance https://www.gov.uk/coronavirus

If you feel you cannot cope with your symptoms at home please use the NHS 111 online coronavirus service here

ONLINE FIT/SICK NOTE

If you are having to self-isolate or you are unable to go to work, you can now get your own ‘fit note’ here https://111.nhs.uk/isolation-note/

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